How to order
You can order via website www.grahasport.com or via whatsapp 0813 3071 5513.
To order via website:
- Click "create account" to register or login if you have been registered. Fill in all information. You can subscribe to our Newsletter to get the latest information!
- Click the "Add to Cart" button on the racket you want. Click "Shopping List" to review your order. Then, click "Checkout" or "View Cart" to continue shopping.
- In "View Cart", you can review and modify your order, add order quantities, use Coupons, Gift Vouchers, estimate shipping costs, etc.
- If you have been registered, just click enter. If you are a new customer, you can create a new account or choose "Guest Checkout" and fill in your personal details and address.
- Tick the "My shipping and billing address is the same" box if your shipping and billing address is the same.
- Please check your information carefully to ensure accuracy. Graha Sport is not responsible for errors caused by inadequate or incorrect information provided by customers.
- Select the payment method. Check the order details carefully and then click "Confirm Order" to make an order.
- Finish. Thank you for shopping at Graha Sport. We will process your order as soon as possible. Please wait patiently.
To order via WhatsApp:
- Ask first about stock availability and price information.
- If you agree, type the order format including: Name, telephone number or whatsapp, type of racket, number of orders, shipping address.
- Admin will inform the total payment and account number.
- Confirm payment (include photo of proof of payment).
- Orders will be sent as soon as the funds are received, no later than a day after, counted working days.
Terms of purchase :
- Graha Sport is not responsible for errors caused by inadequate or incorrect information provided by customers.
- Orders that have already processed payments cannot be canceled for any reason.
For direct purchases, you can visit Graha Sport on Jl. Kupang Baru 1 Number 100, Surabaya (make an appointment in advance to make sure the racket you want is available).
- Orders are sent through the shipping and logistics services that we designate.
- Orders will be sent to shipping and logistics services no later than a day after payment is calculated on a working day.
- Delivery time is based on inventory items that may be delayed. Graha Sport is not responsible for incidents that occur out of control or delays caused by the shipping process.
- Orders are sent by our courier specifically for the Surabaya area with shipping rates adjusting the destination (no cash on delivery).
- Stock is not binding before payment.
- We only accept cash payment for purchase at Graha Sport.
- For delivery in Surabaya area, your order will be processed after receiving funds from you.
- The next day after you make a payment, we will contact you to arrange the delivery.