How to order
You can order via website www.grahasport.com or via whatsapp 0813 3071 5513.
To order via website:

  1. Click "create account" to register or login if you have been registered. Fill in all information. You can subscribe to our Newsletter to get the latest information!
  2. Click the "Add to Cart" button on the racket you want. Click "Shopping List" to review your order. Then, click "Checkout" or "View Cart" to continue shopping.
  3. In "View Cart", you can review and modify your order, add order quantities, use Coupons, Gift Vouchers, estimate shipping costs, etc.
  4. If you have been registered, just click enter. If you are a new customer, you can create a new account or choose "Guest Checkout" and fill in your personal details and address.
  5. Tick the "My shipping and billing address is the same" box if your shipping and billing address is the same.
  6. Please check your information carefully to ensure accuracy. Graha Sport is not responsible for errors caused by inadequate or incorrect information provided by customers.
  7. Select the payment method. Check the order details carefully and then click "Confirm Order" to make an order.
  8. Finish. Thank you for shopping at Graha Sport. We will process your order as soon as possible. Please wait patiently.

To order via WhatsApp:

  1. Ask first about stock availability and price information.
  2. If you agree, type the order format including: Name, telephone number or whatsapp, type of racket, number of orders, shipping address.
  3. Admin will inform the total payment and account number.
  4. Confirm payment (include photo of proof of payment).
  5. Orders will be sent as soon as the funds are received, no later than a day after, counted working days.

Terms of purchase :

  1. Graha Sport is not responsible for errors caused by inadequate or incorrect information provided by customers.
  2. Orders that have already processed payments cannot be canceled for any reason.

For direct purchases, you can visit Graha Sport on Jl. Kupang Baru 1 Number 100, Surabaya (make an appointment in advance to make sure the racket you want is available).

Delivery

  1. Orders are sent through the shipping and logistics services that we designate.
  2. Orders will be sent to shipping and logistics services no later than a day after payment is calculated on a working day.
  3. Delivery time is based on inventory items that may be delayed. Graha Sport is not responsible for incidents that occur out of control or delays caused by the shipping process.
  4. Orders are sent by our courier specifically for the Surabaya area with shipping rates adjusting the destination (no cash on delivery).

Payment

  1. Stock is not binding before payment.
  2. We only accept cash payment for purchase at Graha Sport.
  3. For delivery in Surabaya area, your order will be processed after receiving funds from you.
  4. The next day after you make a payment, we will contact you to arrange the delivery.